Job Description

Job Description

Job Description

Community Growth Manager

Duties:

• Program Launch:
  • Supporting recruitment and onboarding education for new Co-hosts
  • Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities
  • Designing, piloting, and testing new levers that support Co-host growth at scale
  • Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support
  • Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy
  • Adapting central programs to support regional objectives
• Co-Hosting Community Management:
  • Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education
  • Serve as the primary point of contact for Co-hosts. Advising and supporting them as they build their property management businesses
  • Building sentiment and feedback channels to size and package insights for product and central programs
  • Identify and pilot opportunities to increase overall success of Co-hosts
• Business Strategy:
  • You will be responsible for revenue and host growth goals
  • You will develop new programs and initiatives
  • You will implement plans and evaluate overall efficacy to inform business initiatives
  • You will lead through inspiration, influence, and our core value of belonging
• Outcomes and Impact:
  • You will contribute meaningfully to a strategic outcome for our company to unlock the next generation of hosts
  • You will pioneer a new growth model and structure for our company. This includes developing project plans, collaborating with cross-functional teams around the world, partnering with multiple stakeholders, and crafting mitigation plans to solution design
  • You will support the development, execution and scale of pilots to accelerate evolving business verticals
  • Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes.
  • Lead resource development for the Co-hosting community with engaging and high impact communications
  • Develop deep knowledge of your assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners
  • Support online and offline Community events (webinars, meetups, and workshops)

Requirements:

• 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel
• Must be Fluent in English and Spanish
• You are strategic in your thinking; proven ability to drive growth and to own growth OKRs while exceeding goals.
• You think and act like an entrepreneur. You are resourceful and goal driven.
• Strong project management skills and demonstrated experience leading strategic programs and processes.
• Can forecast, model, and optimize growth tactics based on known and unknown performance
• You have sales or external relationship management experience across tech and consumer goods
• Ability to influence through persuasion, negotiation, and consensus building
• Ability to assess a problem, opportunity or business challenges quickly and make decisions based on the facts presented, creative problem solving, and previous experience.
• Excellent communication (written & verbal) and interpersonal skills with strong business acumen that will enable you to earn trust at all levels
• Strong empathy for our community AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Enthusiastic and creative leader with the ability to inspire others
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Expert with Excel (pivot tables, large data set analyses, and formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, general modeling for prioritization and decision making
• Comfortable with Google Docs, Salesforce CRM, and other technology solutions for driving supply acquisition, territory management and retention.
• Deep knowledge and experience using collaborative project management tools and processes (e.g. Asana, Airtable, and etc.).

Compensation:

• $85 – 90/hr W-2

Req#: 36361329

Job Tags

Similar Jobs