Desktop Support tech Job at ClifyX, Minnesota Lake, MN

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  • ClifyX
  • Minnesota Lake, MN

Job Description

  • Required to travel different branches of the bank scattered across MN to support the end users with IT related issues. Should drive.
  • Hardware support : Installing, configuring, and maintaining end-user devices like laptops, desktops, tablets, printers . monitors, docking stations
  • Software support : Installing, configuring, and troubleshooting and fix the software
  • Printer support : Install configure printers at branches and on end points.
  • Service Management : Good knowledge of ServiceNow ticketing tool to track, monitor and update the tickets assigned.
  • IMAC execution for all EUC hardware and software
  • Patch Management, vulnerability management : Install security patches to remediate vulnerabilities
  • EUC Asset Management : Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.
  • Basic knowledge of networking devices like switches, routers, IP configurations , Access points etc.

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