Job Description

Cigna Global Health Benefits aims to continue our expansion & growth objectives in our USA and Canada markets by accelerate sales in our Small to Mid-Size Employer segments.  We are seeking an Inside Sales Manager who will lead & coach a team of remote inside sales representatives to achieve revenue goals by developing sales strategies, setting targets, tracking performance, and managing the sales pipeline in partnership with our external New Business Managers & Commercial Sales Leaders. 

Responsibilities:

This role manages an inside sales team including the hiring of new staff, training, coaching and evaluating performance. The Inside Sales Manager: 

• Sets and monitors sales goals on a ongoing basis (weekly, monthly, and quarterly sales goals) and tracking sales and sales leads. 
• Prepares accurate sales forecasts for the company and manages sales pipeline.  Includes monitoring sales activities and customer interactions, updating sales records, and providing reports on sales activities and results. 
• Partners with Finance and Sales Leadership to drive the development and execution of the Market Plan and projection reporting activity.
• Training plans for sales team to align ownership of deliverables around priorities.
• Ensures that sales, finance, and legal policies and procedures are met. 
• Researching and discovering methods to increase customer engagement. 
• Contributes to growth and strategic planning
• Develops and strengthens the Direct Sales channel, ensuring effective integration with the Outside Sales team when aligned behaviors and collaboration standards are met
• Provides reporting and ad-hoc reporting.  Updates the team and Managers on results on performance
• Generate ideas to keep Cigna Healthcare market-leading in this field
• Is able to resolve problems internally and Externally
• Builds and maintains internal and external relationships
• Works with all key stakeholders to foster strong partnerships and great a positive environment

Skills, knowledge and experience requirements:

• Bachelor’s degree in Business Administration, Finance, Project Management, or a related field preferred
• 5+ years in a in a service, sales, healthcare, health plan and/or broker/consulting environment required
• Strong executional & build-out abilities (standing up campaigns, building analytics to measure success, and creating reporting) in Salesforce or similar CRM tools/applications required
• Past experience working in a fast-paced environment and excellent prioritization and time management skills required
• Proven track record in setting and achieving targets
• Hunger to meet and exceed targets
• Strong customer focus with ability to identify and solve problems
• Basic knowledge of Cigna Healthcare products, systems, functions (and business units), marketing and/or service policies and procedures is preferred but not required excellent organizational skills and demonstrated ability to manage multiple priorities to meet business needs.
• Customer focus - ability to meet customer expectations and act with a strong focus on how to deliver
• Health, Life & Accident Insurance License or ability to obtain required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Job Tags

Local area, Remote work, Work from home,

Similar Jobs