Optomi, in partnership with a company focused on Improving the built environment by combining energy services with mechanical, electrical, and plumbing services, in search for a MIS Training and Support Analyst. This is a hybrid opportunity Monday – Thurs in office located in Charlotte, NC and Fridays remote. They are looking for a MIS Training and Support Analyst to help train employees, answer questions, troubleshoot and resolve problems related to their ERP . As well as document Standard Operating Procedures (SOP’s) for ERP systems.
What the right candidate will enjoy!
The MIS Training & Support Analyst will be a key member of the team and support our new and existing partners as they navigate through use of our platform systems. This is an essential role on our training and support team and will work closely with system users, and our implementation, finance and accounting teams, to ensure a clean transition from legacy accounting systems to our new ERP (Viewpoint Spectrum) and field management system (BuildOps). They will lead the training of employees in accounting, operations and finance, while also assisting with supporting partners through our Jira ticketing system. This is an exciting opportunity to work with a dynamic group within a fast-growing company.
What the right candidate will have:
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